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You've encountered a problem that the Internet Connection Wizard Troubleshooter can't help you solve. The network or the server you are trying to connect to might be down for updates or repairs. Try waiting a while and then running the Internet Connection wizard again.
If you still encounter problems and are trying to connect to the Internet Referral Server, read the Support.txt file, located in the Internet Explorer folder, for support information. If you are trying to connect to the sign-up page for an Internet service provider (ISP), contact the ISP's customer support.