Check the dialing settings for your location
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  1. In the dialing error screen, click Dialing Properties.

  2. Make sure the settings under To access an outside line are correct for your telephone system.

    For example, if you are using a telephone system within a company, you might first need to dial 9 (or some other number) to dial an outside line.

  3. Make sure the Tone or Pulse setting is correct for your telephone system.
  4. Click OK, and then click Next.

Did this fix the problem?

Yes. Display overview information.

No. What else could be wrong?